Questions
Who is your next church family member? (Conceptually, not specifically. Describe his outlook, his tribe, his hopes and dreams and needs and wants...)
What is the story she told herself (about the world, about God, about her situation, about her perceptions) before she met you?
How do you encounter him in a way that he trusts the story you tell him about who he is to God and your community?
What change are you trying to make in her, her life, or her story? Start with this before you spend time on programs, new technology or cost.
(Adapted from Seth Godin's Four Questions Worth Asking)